Shipping policy
We do our best to ship your orders out as quickly as possible; we generally ship within 1-2 business days, however due to large influxes of orders, processing can occasionally take 3-5 business days.
Analia is not responsible for parcels once they are scanned as delivered by our carrier. You can contact USPS for support if needed at: https://www.usps.com/help/missing-mail.htm
International Shipping Policy
Customs Fees and Import Duties: Please note that for orders shipped internationally, customers are responsible for any customs fees, import duties, or taxes imposed by their respective countries. These charges are not included in the total cost of your order during checkout. Customs policies and import duties vary widely from country to country, so we recommend checking with your local customs office for more information.
Customs Clearance: International shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. While we do our best to provide accurate shipping estimates, please understand that we cannot control or predict the duration of customs processing. In some cases, customs authorities may request additional information or documentation from the customer to complete the clearance process.
Customs Declarations: To comply with international shipping regulations, we are required to declare the contents and value of each package accurately. We cannot mark packages as gifts or undervalue the contents. Please be aware that customs authorities may open and inspect packages, and they reserve the right to assess additional fees based on their assessment.
Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please use this information to monitor the progress of your shipment. If your package is held up in customs, we recommend contacting your local customs office for assistance.
Refused Shipments: If a shipment is refused by the customer due to customs fees or any other reason, and the package is returned to us, the customer will be responsible for any return shipping costs and customs charges incurred. These charges will be deducted from the refund issued for the returned items.
Contact Information: If you have any questions or concerns regarding international shipping, customs fees, or your order in general, please feel free to contact our customer support team at info@shopanalia.com
Thank you for choosing Shopanalia
If you have any questions or concerns about our shipping policy please contact us at info@shopanalia.com